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Your appointments are very important to us.
While we understand that sometimes adjustments are necessary, the following booking policy will apply since the services are reserved specifically for you.


Cancellation / Reschedule – 48 hours’ notice please

We understand everyone has busy lives and sometimes circumstances are beyond your control.
If you have to cancel or postpone your appointment, please just let us know as soon as possible before hand, but at least 48 hours before your appointment.

There is no charge for rescheduling/cancelling an appointment that is notified in good time.
If you fail to make a 48 hours notice to cancel or reschedule your appointment for any reason, the following fees will apply.



Late cancellation - 30% fee
No show - 100% fee for all bookings

We charge 30% fee for rescheduling/cancelling an appointment that is notified within 48 hours from your appointment for any reason.

If you fail to show up for your booking or you make a notice for rescheduling/cancelling after your appointment time, regardless of whether there was a notice that you would be late or not, you will be charged 100% fee for not showing up.

You will receive a confirmation request email and will be asked to submit your card details online after your appointment is set.
If you do not wish to submit your card details for the security reasons, we accept confirmation by paying a 50% deposit.

The booking will not be confirmed until your card details or deposit has been received, and we reserve the right to cancel any unconfirmed bookings.



Late arrival - Please arrive no more than 20 minutes from your appointment

Late arrival for your appointment means that we will not be able to spend the time needed to give you proper service, we will do our best to accommodate clients but we may not be able to do your hair.

If you are more than 20 minutes late for your appointment, regardless of last minute notice, your appointment will be considered a no-show and you will be charged 100% fee.
You will be asked to pay a deposit for your future booking.
 


Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
We will send a booking confirmation email to you 72 hours in advance because we know how easy it is to forget an appointment you booked months ago.

Thank you for understanding and cooperating with us.

HAYATO LONDON offers three different types of members’ cards, based on number of visiting. 
You will get a stamp for each visit, and benefits increase the more times you visit us.
 


Associate Members Card ● 10% discount at next visit if you come back within 2 month from your last stamp date (some services are excluded from discount offer)
● Free express hair treatment / head spa service with every 6 stamps
● Upgrade to Premier membership on completion
 
Premier Members Card ● 15% discount at next visit if you come back within 2 month from your last stamp date (some services are excluded from discount offer)
● Free express hair treatment / head spa service with every 6 stamps
● Upgrade to Partner membership on completion
 
Partner Members Card ● 20% discount at next visit if you come back within 2 month from your last stamp date (some services are excluded from discount offer)
● Free express hair treatment / head spa service with every 6 stamps
● Free haircut on completion
 

*Get haircut, dyeing, perming, straightening or OXO treatment for stamps. No stamp for fringe trim, kid's cut, shampoo & blow dry and/or conditioning treatments.
*Menbership discount offers are only valid when you pay with cash. There is no discount offers when you pay with any other methods.
*All stamps and card status will be invalid if there is no visit within 12 months since the last stamp was issued.
*Membership discount will not be applied when you get student discount or any other discount offers.
★★★★★ HAYATO Salon owner
★★★ Art Director Chief stylist with mastery of creative techniques
★★ Director Top-level stylist with skills and years of experience 
Associate High-level stylist with training experience
Student discount is available on Tuesdays, Wednesdays and Thursdays except public holidays and in December.
Please make sure you have your student photo ID with an expiry date (not a screenshot or print).

We create the overall length and style while the hair is wet, and complete the style with another haircut after hair drying, considering the shape of the head, the natural wave, the texture and the amount of hair.

  HAYATO ART DIRECTOR DIRECTOR ASSOCIATE
(Student discount Tue~Thu)
Ladies' & Mens' Haircut £150 £100 £80 £65 (£59)
Fringe Trim £50 £40 £30 £25 (£23)
Kids' Haircut (under 12) £75 £50 £40 £33

*Shampoo, blow-dry & massage are included for Ladies' & Mens' haircut, not fringe trim nor Kids' & Juniors' haircut

Single Process / Retouch & Full-head

Dyeing with tint.

Retouch allows to dye your root to match with your previous hair dyeing, without damaging the tip.
Alternatively, dyeing on faded hair colour brings luster and shine back to your hair.

  HAYATO ART DIRECTOR DIRECTOR ASSOCIATE
(Student discount Tue~Thu)
Root Touch-up
(up to 2 inches)
from £170 from £120 from £90 from £75 (from £68)
Full-head Tint Short
(above jaw line)
from £210 from £140 from £110 from £95 (from £86)
Medium
(above chest)
from £225 from £155 from £125 from £110 (from £99)
Long
(below chest)
from £240 from £170 from £140 from £125 (from £113)

*Shampoo and shiatsu head massage are included
*Blow dry is not included; blow dry charge will be added if you get only dyeing service
*Bleaching is not included; please find Bleaching section below


Highlights

Highlights are hair dying technique using bleach, lightener or hair colour to dye hair strands while leaving some of hair with base colour, which creates movement and three-dimensionality in the style. 
Also, we apply a slight gradation to the roots area, so your highlight color will look natural even after few months of hair growth.

  HAYATO ART DIRECTOR DIRECTOR ASSOCIATE
(Student discount Tue~Thu)
T-section
(across parting and both sides around face)
from £170 from £120 from £95 from £80 (from £72)
Half-head
(over the crown and side, also the top layers)
from £200 from £150 from £115 from £100 (from £90)
Full-head
(all over the head)
from £230 from £180 from £145 from £130 (from £117)


*Shampoo and shiatsu head massage is included
*Blow dry is not included; blow dry charge will be added if you get only dyeing service
*Bleaching is not included; toning charge will be added separately or please find Bleaching section below


Bleaching / Sombre / Ombre / Balayage 

Bleaching and dyeing the regrowth / whole hair.
It allows to make different variety of hair colour, especially more bright, vivid and clear.
We offer less-damaging bleach and treatment to minimize damage.

Sombre, Ombre and Balayage techniques are characterized by dark roots that gradually get lighter towards the ends. Your hair transitions from one colour to another by shading into each other, but in softer transition with Sombre, more obvious transition with Ombre, or less saturated and appear more natural against your original hair colour with Balayage.

We offer less-damaging bleach and treatment to minimize damage.

***Price varies on your current hair condition and target style. For customers who get this service for the first time at this salon, we require consultation by Email or walk-in before booking. Please contact us for more detail.***

  HAYATO ART DIRECTOR DIRECTOR ASSOCIATE
(Student discount Tue~Thu)
Root Touch-up with Tint
(up to 2 inches)
from £360 from £260 from £220 from £190 (from £171)
Full-head /
Sombre / Ombre / Balayage
(1 bleaching + dyeing)
Short
(above jaw line)
from £420 from £320 from £260 from £230 (from £207)
Medium
(above chest)
from £450 from £350 from £290 from £260 (from £234)
Long
(below chest)
from £480 from £390 from £330 from £300 (from £270)
Extra Bleaching extra £50~100 / each process (Student discount is available with Associate stylist on Tue~Thu only)


*Shampoo and shiatsu head massage are included
*Blow dry is not included; blow dry charge will be added if you get only dyeing service
*Any discount cannot be applied to this service

Body Wave

This is our basic perm technique. We offer five different levels of chemical solution, and choose the one that best matches your hair texture and style you want. 
Normally wave lasts a month~3 months.

  HAYATO ART DIRECTOR DIRECTOR ASSOCIATE
(Student discount Tue~Thu)
Short
(above shoulder)
from £350 from £250 from £190 from £160 (from £144)
Medium & Long
(below shoulder)
from £380 from £280 from £220 from £190 (from £171)

*Haircut, shampoo & shiatsu head massage included

Digital Perm

Perm technique that uses chemical and heat. Compare to normal perm, this allows to make loose and big waves and lasts about twice as long.
It is also recommended for those who want to loosen hair straightening and those who are not happy with regular perm.

  HAYATO ART DIRECTOR DIRECTOR ASSOCIATE
(Student discount Tue~Thu)
Short & Medium
(above chest)
from £410 from £310 from £280 from £250 (from £225)
Long
(below chest)
from £440 from £340 from £310 from £280 (from £252)

*Haircut, shampoo & shiatsu head massage included


Japanese Straightening

Japanese straightening system with Japanese products that permanently transforms curly, unruly, frizzy hair into soft, manageable, and silky with amazing luster and shine. This versatile system allows us to customize the amount of curl you would like to control.

***The price varies on hair condition, length and amount. For customers who get this service for the first time at this salon, we require consultation by Email or walk-in before booking. Please contact us for more detail.***

  HAYATO ART DIRECTOR DIRECTOR ASSOCIATE
(Student discount Tue~Thu)
Regrowth & Short
(above jaw line)
from £460 from £360 from £320 from £290 (from £261)
Medium
(above chest)
from £490 from £390 from £350 from £320 (from £288)
Long
(below chest)
from £520 from £420 from £380 from £350 (from £315)


*Haircut, shampoo & shiatsu head massage included
*Any discount cannot be applied to this service


OXO Smoothing Treatment / Silqy Organic Smoothing

A chemical free treatment developed using an organic molecule structure is completely washed out of the hair before styling, leaving the hair completely free of any kind of coating. The treatment does not break the sulfur bonds within the hair as no neutralizing is needed, and can be done on bleached / highlighted hair as well.

***The price varies on hair condition, length and amount. For customers who get this service for the first time at this salon, we require consultation by Email or walk-in before booking. Please contact us for more detail.***

  HAYATO ART DIRECTOR DIRECTOR ASSOCIATE
(Student discount is not available)
Short
(above jaw line)
from £560 from £460 from £430 from £400
Medium
(above chest)
from £600 from £500 from £470 from £440
Long
(below chest)
from £640 from £540 from £510 from £480


*Haircut, shampoo & shiatsu head massage included
*Any discount cannot be applied to this service

 

*Shampoo and blow dry are not included in treatment services; charge will be added if you get only treatment service
*Student discount is available on Tue~Thu, only with Associate stylist
 
Deep hair treatment (Including a hair mask for taking home) £40 (£36)
Solve the dry and frizz troubles by inner moisturizing and outer water-repellent coating, and lead to long-lasting shiny and smooth hair.

 
Olaplex £40 (£36)
Protect your hair and minimize damage during the colouring, bleaching and perming process.
Rebuild the internal components and make stronger hair.

 
Head Spa £30~ (£27~)
Maintain scalp condition and reduce your stress by deep tissue head massage and organic scalp-exclusive treatments.
Highly recommended for those suffering from problems such as hair loss and dandruff.
 
Blow Dry (when combined with chemical treatments)
HAYATO from £50
ART DIRECTOR from £30
DIRECTOR from £20
ASSOCIATE (Student discount Tue~Thu) from £15 (from £13)


Shampoo & Blow Dry
HAYATO from £100
ART DIRECTOR from £70
DIRECTOR from £50
ASSOCIATE (Student discount Tue~Thu) from £45 (from £41)

 
Up Style By consultation
 
Eyebrow Trim  £12

 

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