Your appointments are very important to us.
While we understand that sometimes adjustments are necessary, the following booking policy will apply since the services are reserved specifically for you.
Cancellation / Reschedule – 48 hours’ notice please
We understand everyone has busy lives and sometimes circumstances are beyond your control.
If you have to cancel or postpone your appointment, please just let us know as soon as possible before hand, but at least 48 hours before your appointment.
There is no charge for rescheduling/cancelling an appointment that is notified in good time.
If you fail to make a 48 hours notice to cancel or reschedule your appointment for any reason, the following fees will apply.
Late cancellation - 30% fee
No show - 100% fee for all bookings
We charge 30% fee for rescheduling/cancelling an appointment that is notified within 48 hours from your appointment for any reason.
If you fail to show up for your booking or you make a notice for rescheduling/cancelling after your appointment time, regardless of whether there was a notice that you would be late or not, you will be charged 100% fee for not showing up.
You will receive a confirmation request email and will be asked to submit your card details online after your appointment is set.
If you do not wish to submit your card details for the security reasons, we accept confirmation by paying a 50% deposit.
The booking will not be confirmed until your card details or deposit has been received, and we reserve the right to cancel any unconfirmed bookings.
Late arrival - Please arrive no more than 20 minutes from your appointment
Late arrival for your appointment means that we will not be able to spend the time needed to give you proper service, we will do our best to accommodate clients but we may not be able to do your hair.
If you are more than 20 minutes late for your appointment, regardless of last minute notice, your appointment will be considered a no-show and you will be charged 100% fee.
You will be asked to pay a deposit for your future booking.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
We will send a booking confirmation email to you 72 hours in advance because we know how easy it is to forget an appointment you booked months ago.
Thank you for understanding and cooperating with us.
HAYATO LONDON offers three different types of members’ cards, based on number of visiting.
You will get a stamp for each visit, and benefits increase the more times you visit us.
| Associate Members Card | ● 10% discount at next visit if you come back within 2 month from your last stamp date (some services are excluded from discount offer) ● Free express hair treatment / head spa service with every 6 stamps ● Upgrade to Premier membership on completion |
| Premier Members Card | ● 15% discount at next visit if you come back within 2 month from your last stamp date (some services are excluded from discount offer) ● Free express hair treatment / head spa service with every 6 stamps ● Upgrade to Partner membership on completion |
| Partner Members Card | ● 20% discount at next visit if you come back within 2 month from your last stamp date (some services are excluded from discount offer) ● Free express hair treatment / head spa service with every 6 stamps ● Free haircut on completion |
*Get haircut, dyeing, perming, straightening or OXO treatment for stamps. No stamp for fringe trim, kid's cut, shampoo & blow dry and/or conditioning treatments.
*Menbership discount offers are only valid when you pay with cash. There is no discount offers when you pay with any other methods.
*All stamps and card status will be invalid if there is no visit within 12 months since the last stamp was issued.
*Membership discount will not be applied when you get student discount or any other discount offers.
| ★★★★★ | HAYATO | Salon owner |
| ★★★ | Art Director | Chief stylist with mastery of creative techniques |
| ★★ | Director | Top-level stylist with skills and years of experience |
| ★ | Associate | High-level stylist with training experience
Student discount is available on Tuesdays, Wednesdays and Thursdays except public holidays and in December.
Please make sure you have your student photo ID with an expiry date (not a screenshot or print).
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We create the overall length and style while the hair is wet, and complete the style with another haircut after hair drying, considering the shape of the head, the natural wave, the texture and the amount of hair.
| HAYATO | ART DIRECTOR | DIRECTOR | ASSOCIATE (Student discount Tue~Thu) |
|
| Ladies' & Mens' Haircut | £150 | £100 | £80 | £65 (£59) |
| Fringe Trim | £50 | £40 | £30 | £25 (£23) |
| Kids' Haircut (under 12) | £75 | £50 | £40 | £33 |
*Shampoo, blow-dry & massage are included for Ladies' & Mens' haircut, not fringe trim nor Kids' & Juniors' haircut
Single Process / Retouch & Full-head
Dyeing with tint.
Retouch allows to dye your root to match with your previous hair dyeing, without damaging the tip.
Alternatively, dyeing on faded hair colour brings luster and shine back to your hair.
| HAYATO | ART DIRECTOR | DIRECTOR | ASSOCIATE (Student discount Tue~Thu) |
||
| Root Touch-up (up to 2 inches) |
from £170 | from £120 | from £90 | from £75 (from £68) | |
| Full-head Tint | Short (above jaw line) |
from £210 | from £140 | from £110 | from £95 (from £86) |
| Medium (above chest) |
from £225 | from £155 | from £125 | from £110 (from £99) | |
| Long (below chest) |
from £240 | from £170 | from £140 | from £125 (from £113) | |
*Shampoo and shiatsu head massage are included
*Blow dry is not included; blow dry charge will be added if you get only dyeing service
*Bleaching is not included; please find Bleaching section below
Highlights
Highlights are hair dying technique using bleach, lightener or hair colour to dye hair strands while leaving some of hair with base colour, which creates movement and three-dimensionality in the style.
Also, we apply a slight gradation to the roots area, so your highlight color will look natural even after few months of hair growth.
| HAYATO | ART DIRECTOR | DIRECTOR | ASSOCIATE (Student discount Tue~Thu) |
||
| T-section (across parting and both sides around face) |
from £170 | from £120 | from £95 | from £80 (from £72) | |
| Half-head (over the crown and side, also the top layers) |
from £200 | from £150 | from £115 | from £100 (from £90) | |
| Full-head (all over the head) |
from £230 | from £180 | from £145 | from £130 (from £117) | |
*Shampoo and shiatsu head massage is included
*Blow dry is not included; blow dry charge will be added if you get only dyeing service
*Bleaching is not included; toning charge will be added separately or please find Bleaching section below
Bleaching / Sombre / Ombre / Balayage
Bleaching and dyeing the regrowth / whole hair.
It allows to make different variety of hair colour, especially more bright, vivid and clear.
We offer less-damaging bleach and treatment to minimize damage.
Sombre, Ombre and Balayage techniques are characterized by dark roots that gradually get lighter towards the ends. Your hair transitions from one colour to another by shading into each other, but in softer transition with Sombre, more obvious transition with Ombre, or less saturated and appear more natural against your original hair colour with Balayage.
We offer less-damaging bleach and treatment to minimize damage.
***Price varies on your current hair condition and target style. For customers who get this service for the first time at this salon, we require consultation by Email or walk-in before booking. Please contact us for more detail.***
| HAYATO | ART DIRECTOR | DIRECTOR | ASSOCIATE (Student discount Tue~Thu) |
||
| Root Touch-up with Tint (up to 2 inches) |
from £360 | from £260 | from £220 | from £190 (from £171) | |
| Full-head / Sombre / Ombre / Balayage (1 bleaching + dyeing) |
Short (above jaw line) |
from £420 | from £320 | from £260 | from £230 (from £207) |
| Medium (above chest) |
from £450 | from £350 | from £290 | from £260 (from £234) | |
| Long (below chest) |
from £480 | from £390 | from £330 | from £300 (from £270) | |
| Extra Bleaching | extra £50~100 / each process (Student discount is available with Associate stylist on Tue~Thu only) | ||||
*Shampoo and shiatsu head massage are included
*Blow dry is not included; blow dry charge will be added if you get only dyeing service
*Any discount cannot be applied to this service
Body Wave
This is our basic perm technique. We offer five different levels of chemical solution, and choose the one that best matches your hair texture and style you want.
Normally wave lasts a month~3 months.
| HAYATO | ART DIRECTOR | DIRECTOR | ASSOCIATE (Student discount Tue~Thu) |
|
| Short (above shoulder) |
from £350 | from £250 | from £190 | from £160 (from £144) |
| Medium & Long (below shoulder) |
from £380 | from £280 | from £220 | from £190 (from £171) |
*Haircut, shampoo & shiatsu head massage included
Digital Perm
Perm technique that uses chemical and heat. Compare to normal perm, this allows to make loose and big waves and lasts about twice as long.
It is also recommended for those who want to loosen hair straightening and those who are not happy with regular perm.
| HAYATO | ART DIRECTOR | DIRECTOR | ASSOCIATE (Student discount Tue~Thu) |
|
| Short & Medium (above chest) |
from £410 | from £310 | from £280 | from £250 (from £225) |
| Long (below chest) |
from £440 | from £340 | from £310 | from £280 (from £252) |
*Haircut, shampoo & shiatsu head massage included
Japanese Straightening
Japanese straightening system with Japanese products that permanently transforms curly, unruly, frizzy hair into soft, manageable, and silky with amazing luster and shine. This versatile system allows us to customize the amount of curl you would like to control.
***The price varies on hair condition, length and amount. For customers who get this service for the first time at this salon, we require consultation by Email or walk-in before booking. Please contact us for more detail.***
| HAYATO | ART DIRECTOR | DIRECTOR | ASSOCIATE (Student discount Tue~Thu) |
|
| Regrowth & Short (above jaw line) |
from £460 | from £360 | from £320 | from £290 (from £261) |
| Medium (above chest) |
from £490 | from £390 | from £350 | from £320 (from £288) |
| Long (below chest) |
from £520 | from £420 | from £380 | from £350 (from £315) |
*Haircut, shampoo & shiatsu head massage included
*Any discount cannot be applied to this service
OXO Smoothing Treatment / Silqy Organic Smoothing
A chemical free treatment developed using an organic molecule structure is completely washed out of the hair before styling, leaving the hair completely free of any kind of coating. The treatment does not break the sulfur bonds within the hair as no neutralizing is needed, and can be done on bleached / highlighted hair as well.
***The price varies on hair condition, length and amount. For customers who get this service for the first time at this salon, we require consultation by Email or walk-in before booking. Please contact us for more detail.***
| HAYATO | ART DIRECTOR | DIRECTOR | ASSOCIATE (Student discount is not available) |
|
| Short (above jaw line) |
from £560 | from £460 | from £430 | from £400 |
| Medium (above chest) |
from £600 | from £500 | from £470 | from £440 |
| Long (below chest) |
from £640 | from £540 | from £510 | from £480 |
*Haircut, shampoo & shiatsu head massage included
*Any discount cannot be applied to this service
*Student discount is available on Tue~Thu, only with Associate stylist
| Deep hair treatment (Including a hair mask for taking home) | £40 (£36) |
| Olaplex | £40 (£36) |
Rebuild the internal components and make stronger hair.
| Head Spa | £30~ (£27~) |
Highly recommended for those suffering from problems such as hair loss and dandruff.
| HAYATO | from £50 |
| ART DIRECTOR | from £30 |
| DIRECTOR | from £20 |
| ASSOCIATE (Student discount Tue~Thu) | from £15 (from £13) |
Shampoo & Blow Dry
| HAYATO | from £100 |
| ART DIRECTOR | from £70 |
| DIRECTOR | from £50 |
| ASSOCIATE (Student discount Tue~Thu) | from £45 (from £41) |
| Up Style | By consultation |
| Eyebrow Trim | £12 |